July 2020
Benefit Specialist Team Case Study
Our client contacted Citizens Advice Harlow after being refused Personal Independence Payment (PIP). The client has been diagnosed with cancer and has recently undergone major surgery.
With the support of another advice organisation, the client had completed a Mandatory Reconsideration, which was unsuccessful. Our client needed to appeal against this decision to an Independent Tribunal and required support to do so. Unfortunately, due to COVID-19 the organisation that was supporting our client was no longer able to provide this service.
Citizens Advice Harlow assisted the client to complete an appeal form and submit it to tribunal. The decision was immediately overturned, and our client was awarded the enhanced rate PIP for the daily living and mobility elements.
Our client stated this decision has reduced their stress levels during a very difficult time.
Outcome:
PIP mobility - Annually there are 52 weekly payments of £89.15. The total annual amount is £4,635.80
PIP Daily Living- Annually there are 52 weekly payments of £62.25. The total annual amount is £3,237.00
Total annual income gained for our client: £7,872.80 with an additional back payment of £4,239.20